Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J0
Jason 01534
VM0001534Silvermember1534@example.test · +601110001534 · Preferred outlet: OPLUMO Outlet 5
App UserFamily
Consent Status
Opted In
Points Balance
1,991
Current loyalty balance
Lifetime Spend
RM 2,489
Across 30 visits
Total Visits
30
Since 2025-04-11
Average Order Value
RM 72
Member AOV
Preferred Outlet
OPLUMO Outlet 5
Most visited location
Last Visit
24d
2026-09-15
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,991 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-15 · OPLUMO Outlet 5
Outlet purchase
2026-09-03 · Member activity · RM 54.00
App session
2026-08-22 · OPLUMO Outlet 5
Points credited
2026-08-10 · Member activity · RM 61.20
Win-back campaign delivered
2026-07-29 · OPLUMO Outlet 5
Outlet purchase
2026-07-17 · Member activity · RM 68.40
Points credited
2026-07-05 · OPLUMO Outlet 5
Outlet purchase
2026-06-23 · Member activity · RM 75.60