Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
WJ
Wei Jian 15338
VM0015338Membermember15338@example.test · +601110015338 · Preferred outlet: OPLUMO Outlet 5
LunchNew Joiner
Consent Status
Opted Out
Points Balance
689
Current loyalty balance
Lifetime Spend
RM 862
Across 25 visits
Total Visits
25
Since 2025-06-25
Average Order Value
RM 36
Member AOV
Preferred Outlet
OPLUMO Outlet 5
Most visited location
Last Visit
39d
2026-08-31
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
689 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-08-31 · OPLUMO Outlet 5
Outlet purchase
2026-08-19 · Member activity · RM 27.00
App session
2026-08-07 · OPLUMO Outlet 5
Points credited
2026-07-26 · Member activity · RM 30.60
Win-back campaign delivered
2026-07-14 · OPLUMO Outlet 5
Outlet purchase
2026-07-02 · Member activity · RM 34.20
Points credited
2026-06-20 · OPLUMO Outlet 5
Outlet purchase
2026-06-08 · Member activity · RM 37.80