Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Aiman 15336
VM0015336Goldmember15336@example.test · +601110015336 · Preferred outlet: OPLUMO Outlet 3
High ValueWeekend
Consent Status
Opted Out
Points Balance
3,059
Current loyalty balance
Lifetime Spend
RM 3,824
Across 40 visits
Total Visits
40
Since 2024-05-29
Average Order Value
RM 106
Member AOV
Preferred Outlet
OPLUMO Outlet 3
Most visited location
Last Visit
161d
2026-05-01
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
3,059 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-01 · OPLUMO Outlet 3
Outlet purchase
2026-04-19 · Member activity · RM 79.50
App session
2026-04-07 · OPLUMO Outlet 3
Points credited
2026-03-26 · Member activity · RM 90.10
Win-back campaign delivered
2026-03-14 · OPLUMO Outlet 3
Outlet purchase
2026-03-02 · Member activity · RM 100.70
Points credited
2026-02-18 · OPLUMO Outlet 3
Outlet purchase
2026-02-06 · Member activity · RM 111.30