Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N0
Nurul 01533
VM0001533Goldmember1533@example.test · +601110001533 · Preferred outlet: OPLUMO Outlet 4
New JoinerHigh Value
Consent Status
Opted In
Points Balance
4,072
Current loyalty balance
Lifetime Spend
RM 5,091
Across 33 visits
Total Visits
33
Since 2025-03-01
Average Order Value
RM 129
Member AOV
Preferred Outlet
OPLUMO Outlet 4
Most visited location
Last Visit
11d
2026-09-28
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
4,072 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-28 · OPLUMO Outlet 4
Outlet purchase
2026-09-16 · Member activity · RM 96.75
App session
2026-09-04 · OPLUMO Outlet 4
Points credited
2026-08-23 · Member activity · RM 109.65
Win-back campaign delivered
2026-08-11 · OPLUMO Outlet 4
Outlet purchase
2026-07-30 · Member activity · RM 122.55
Points credited
2026-07-18 · OPLUMO Outlet 4
Outlet purchase
2026-07-06 · Member activity · RM 135.45