Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D1
Daniel 15306
VM0015306Silvermember15306@example.test · +601110015306 · Preferred outlet: OPLUMO Outlet 7
LunchNew Joiner
Consent Status
Opted In
Points Balance
1,496
Current loyalty balance
Lifetime Spend
RM 1,870
Across 18 visits
Total Visits
18
Since 2025-07-13
Average Order Value
RM 101
Member AOV
Preferred Outlet
OPLUMO Outlet 7
Most visited location
Last Visit
147d
2026-05-15
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,496 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-15 · OPLUMO Outlet 7
Outlet purchase
2026-05-03 · Member activity · RM 75.75
App session
2026-04-21 · OPLUMO Outlet 7
Points credited
2026-04-09 · Member activity · RM 85.85
Win-back campaign delivered
2026-03-28 · OPLUMO Outlet 7
Outlet purchase
2026-03-16 · Member activity · RM 95.95
Points credited
2026-03-04 · OPLUMO Outlet 7
Outlet purchase
2026-02-20 · Member activity · RM 106.05