Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S1
Siti 15301
VM0015301Silvermember15301@example.test · +601110015301 · Preferred outlet: OPLUMO Outlet 2
New JoinerHigh Value
Consent Status
Opted In
Points Balance
2,256
Current loyalty balance
Lifetime Spend
RM 2,821
Across 29 visits
Total Visits
29
Since 2025-04-17
Average Order Value
RM 105
Member AOV
Preferred Outlet
OPLUMO Outlet 2
Most visited location
Last Visit
36d
2026-09-03
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
2,256 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-03 · OPLUMO Outlet 2
Outlet purchase
2026-08-22 · Member activity · RM 78.75
App session
2026-08-10 · OPLUMO Outlet 2
Points credited
2026-07-29 · Member activity · RM 89.25
Win-back campaign delivered
2026-07-17 · OPLUMO Outlet 2
Outlet purchase
2026-07-05 · Member activity · RM 99.75
Points credited
2026-06-23 · OPLUMO Outlet 2
Outlet purchase
2026-06-11 · Member activity · RM 110.25