Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D0
Daniel 01530
VM0001530Membermember1530@example.test · +601110001530 · Preferred outlet: OPLUMO Outlet 1
LunchNew Joiner
Consent Status
Opted In
Points Balance
679
Current loyalty balance
Lifetime Spend
RM 850
Across 11 visits
Total Visits
11
Since 2026-01-18
Average Order Value
RM 95
Member AOV
Preferred Outlet
OPLUMO Outlet 1
Most visited location
Last Visit
84d
2026-07-17
App Status
Installed
OPLUMO App relationship
Member Status
At Risk
Member tier
Membership & rewards
Member member
679 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
CRM NoteConsider win-back offer
Recent activity
Member timeline
Win-back campaign delivered
2026-07-17 · OPLUMO Outlet 1
Outlet purchase
2026-07-05 · Member activity · RM 71.25
App session
2026-06-23 · OPLUMO Outlet 1
Points credited
2026-06-11 · Member activity · RM 80.75
Win-back campaign delivered
2026-05-30 · OPLUMO Outlet 1
Outlet purchase
2026-05-18 · Member activity · RM 90.25
Points credited
2026-05-06 · OPLUMO Outlet 1
Outlet purchase
2026-04-24 · Member activity · RM 99.75