Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Arun 15292
VM0015292Membermember15292@example.test · +601110015292 · Preferred outlet: OPLUMO Outlet 10
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
301
Current loyalty balance
Lifetime Spend
RM 376
Across 8 visits
Total Visits
8
Since 2025-12-19
Average Order Value
RM 57
Member AOV
Preferred Outlet
OPLUMO Outlet 10
Most visited location
Last Visit
168d
2026-04-24
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
301 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-04-24 · OPLUMO Outlet 10
Outlet purchase
2026-04-12 · Member activity · RM 42.75
App session
2026-03-31 · OPLUMO Outlet 10
Points credited
2026-03-19 · Member activity · RM 48.45
Win-back campaign delivered
2026-03-07 · OPLUMO Outlet 10
Outlet purchase
2026-02-23 · Member activity · RM 54.15
Points credited
2026-02-11 · OPLUMO Outlet 10
Outlet purchase
2026-01-30 · Member activity · RM 59.85