Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
ML
Mei Ling 15291
VM0015291Platinummember15291@example.test · +601110015291 · Preferred outlet: OPLUMO Outlet 9
WeekendApp User
Consent Status
Opted In
Points Balance
6,807
Current loyalty balance
Lifetime Spend
RM 8,510
Across 44 visits
Total Visits
44
Since 2024-08-16
Average Order Value
RM 166
Member AOV
Preferred Outlet
OPLUMO Outlet 9
Most visited location
Last Visit
10d
2026-09-29
App Status
Installed
OPLUMO App relationship
Member Status
Active
Platinum tier
Membership & rewards
Platinum member
6,807 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-29 · OPLUMO Outlet 9
Outlet purchase
2026-09-17 · Member activity · RM 124.50
App session
2026-09-05 · OPLUMO Outlet 9
Points credited
2026-08-24 · Member activity · RM 141.10
Win-back campaign delivered
2026-08-12 · OPLUMO Outlet 9
Outlet purchase
2026-07-31 · Member activity · RM 157.70
Points credited
2026-07-19 · OPLUMO Outlet 9
Outlet purchase
2026-07-07 · Member activity · RM 174.30