Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Aiman 15288
VM0015288Membermember15288@example.test · +601110015288 · Preferred outlet: OPLUMO Outlet 6
High ValueWeekend
Consent Status
Opted In
Points Balance
391
Current loyalty balance
Lifetime Spend
RM 489
Across 7 visits
Total Visits
7
Since 2026-03-20
Average Order Value
RM 79
Member AOV
Preferred Outlet
OPLUMO Outlet 6
Most visited location
Last Visit
95d
2026-07-06
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
391 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-07-06 · OPLUMO Outlet 6
Outlet purchase
2026-06-24 · Member activity · RM 59.25
App session
2026-06-12 · OPLUMO Outlet 6
Points credited
2026-05-31 · Member activity · RM 67.15
Win-back campaign delivered
2026-05-19 · OPLUMO Outlet 6
Outlet purchase
2026-05-07 · Member activity · RM 75.05
Points credited
2026-04-25 · OPLUMO Outlet 6
Outlet purchase
2026-04-13 · Member activity · RM 82.95