Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S1
Sarah 15283
VM0015283Goldmember15283@example.test · +601110015283 · Preferred outlet: OPLUMO Outlet 1
WeekendApp User
Consent Status
Opted In
Points Balance
3,294
Current loyalty balance
Lifetime Spend
RM 4,118
Across 30 visits
Total Visits
30
Since 2024-12-30
Average Order Value
RM 156
Member AOV
Preferred Outlet
OPLUMO Outlet 1
Most visited location
Last Visit
126d
2026-06-05
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
3,294 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-06-05 · OPLUMO Outlet 1
Outlet purchase
2026-05-24 · Member activity · RM 117.00
App session
2026-05-12 · OPLUMO Outlet 1
Points credited
2026-04-30 · Member activity · RM 132.60
Win-back campaign delivered
2026-04-18 · OPLUMO Outlet 1
Outlet purchase
2026-04-06 · Member activity · RM 148.20
Points credited
2026-03-25 · OPLUMO Outlet 1
Outlet purchase
2026-03-13 · Member activity · RM 163.80