Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Aiman 15276
VM0015276Silvermember15276@example.test · +601110015276 · Preferred outlet: OPLUMO Outlet 11
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
1,989
Current loyalty balance
Lifetime Spend
RM 2,486
Across 14 visits
Total Visits
14
Since 2025-10-29
Average Order Value
RM 166
Member AOV
Preferred Outlet
OPLUMO Outlet 11
Most visited location
Last Visit
111d
2026-06-20
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,989 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-20 · OPLUMO Outlet 11
Outlet purchase
2026-06-08 · Member activity · RM 124.50
App session
2026-05-27 · OPLUMO Outlet 11
Points credited
2026-05-15 · Member activity · RM 141.10
Win-back campaign delivered
2026-05-03 · OPLUMO Outlet 11
Outlet purchase
2026-04-21 · Member activity · RM 157.70
Points credited
2026-04-09 · OPLUMO Outlet 11
Outlet purchase
2026-03-28 · Member activity · RM 174.30