Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D1
Daniel 15270
VM0015270Membermember15270@example.test · +601110015270 · Preferred outlet: OPLUMO Outlet 5
App UserFamily
Consent Status
Opted In
Points Balance
160
Current loyalty balance
Lifetime Spend
RM 201
Across 8 visits
Total Visits
8
Since 2026-04-29
Average Order Value
RM 30
Member AOV
Preferred Outlet
OPLUMO Outlet 5
Most visited location
Last Visit
37d
2026-09-02
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
160 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-02 · OPLUMO Outlet 5
Outlet purchase
2026-08-21 · Member activity · RM 22.50
App session
2026-08-09 · OPLUMO Outlet 5
Points credited
2026-07-28 · Member activity · RM 25.50
Win-back campaign delivered
2026-07-16 · OPLUMO Outlet 5
Outlet purchase
2026-07-04 · Member activity · RM 28.50
Points credited
2026-06-22 · OPLUMO Outlet 5
Outlet purchase
2026-06-10 · Member activity · RM 31.50