Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
K1
Kavitha 15269
VM0015269Platinummember15269@example.test · +601110015269 · Preferred outlet: OPLUMO Outlet 4
New JoinerHigh Value
Consent Status
Opted Out
Points Balance
5,458
Current loyalty balance
Lifetime Spend
RM 6,823
Across 38 visits
Total Visits
38
Since 2024-07-02
Average Order Value
RM 146
Member AOV
Preferred Outlet
OPLUMO Outlet 4
Most visited location
Last Visit
163d
2026-04-29
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Platinum tier
Membership & rewards
Platinum member
5,458 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-04-29 · OPLUMO Outlet 4
Outlet purchase
2026-04-17 · Member activity · RM 109.50
App session
2026-04-05 · OPLUMO Outlet 4
Points credited
2026-03-24 · Member activity · RM 124.10
Win-back campaign delivered
2026-03-12 · OPLUMO Outlet 4
Outlet purchase
2026-02-28 · Member activity · RM 138.70
Points credited
2026-02-16 · OPLUMO Outlet 4
Outlet purchase
2026-02-04 · Member activity · RM 153.30