Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Aiman 15264
VM0015264Membermember15264@example.test · +601110015264 · Preferred outlet: OPLUMO Outlet 16
High ValueWeekend
Consent Status
Opted In
Points Balance
624
Current loyalty balance
Lifetime Spend
RM 780
Across 23 visits
Total Visits
23
Since 2025-05-31
Average Order Value
RM 45
Member AOV
Preferred Outlet
OPLUMO Outlet 16
Most visited location
Last Visit
100d
2026-07-01
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
624 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-07-01 · OPLUMO Outlet 16
Outlet purchase
2026-06-19 · Member activity · RM 33.75
App session
2026-06-07 · OPLUMO Outlet 16
Points credited
2026-05-26 · Member activity · RM 38.25
Win-back campaign delivered
2026-05-14 · OPLUMO Outlet 16
Outlet purchase
2026-05-02 · Member activity · RM 42.75
Points credited
2026-04-20 · OPLUMO Outlet 16
Outlet purchase
2026-04-08 · Member activity · RM 47.25