Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
WJ
Wei Jian 01526
VM0001526Membermember1526@example.test · +601110001526 · Preferred outlet: OPLUMO Outlet 14
App UserFamily
Consent Status
Opted In
Points Balance
231
Current loyalty balance
Lifetime Spend
RM 290
Across 9 visits
Total Visits
9
Since 2026-04-30
Average Order Value
RM 38
Member AOV
Preferred Outlet
OPLUMO Outlet 14
Most visited location
Last Visit
18d
2026-09-21
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
231 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-21 · OPLUMO Outlet 14
Outlet purchase
2026-09-09 · Member activity · RM 28.50
App session
2026-08-28 · OPLUMO Outlet 14
Points credited
2026-08-16 · Member activity · RM 32.30
Win-back campaign delivered
2026-08-04 · OPLUMO Outlet 14
Outlet purchase
2026-07-23 · Member activity · RM 36.10
Points credited
2026-07-11 · OPLUMO Outlet 14
Outlet purchase
2026-06-29 · Member activity · RM 39.90