Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D1
Daniel 15258
VM0015258Silvermember15258@example.test · +601110015258 · Preferred outlet: OPLUMO Outlet 10
LunchNew Joiner
Consent Status
Opted In
Points Balance
2,094
Current loyalty balance
Lifetime Spend
RM 2,618
Across 15 visits
Total Visits
15
Since 2025-08-11
Average Order Value
RM 153
Member AOV
Preferred Outlet
OPLUMO Outlet 10
Most visited location
Last Visit
172d
2026-04-20
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
2,094 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-04-20 · OPLUMO Outlet 10
Outlet purchase
2026-04-08 · Member activity · RM 114.75
App session
2026-03-27 · OPLUMO Outlet 10
Points credited
2026-03-15 · Member activity · RM 130.05
Win-back campaign delivered
2026-03-03 · OPLUMO Outlet 10
Outlet purchase
2026-02-19 · Member activity · RM 145.35
Points credited
2026-02-07 · OPLUMO Outlet 10
Outlet purchase
2026-01-26 · Member activity · RM 160.65