Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Siti 01525
VM0001525Membermember1525@example.test · +601110001525 · Preferred outlet: OPLUMO Outlet 13
New JoinerHigh Value
Consent Status
Opted In
Points Balance
207
Current loyalty balance
Lifetime Spend
RM 259
Across 7 visits
Total Visits
7
Since 2026-01-02
Average Order Value
RM 47
Member AOV
Preferred Outlet
OPLUMO Outlet 13
Most visited location
Last Visit
172d
2026-04-20
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
207 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-04-20 · OPLUMO Outlet 13
Outlet purchase
2026-04-08 · Member activity · RM 35.25
App session
2026-03-27 · OPLUMO Outlet 13
Points credited
2026-03-15 · Member activity · RM 39.95
Win-back campaign delivered
2026-03-03 · OPLUMO Outlet 13
Outlet purchase
2026-02-19 · Member activity · RM 44.65
Points credited
2026-02-07 · OPLUMO Outlet 13
Outlet purchase
2026-01-26 · Member activity · RM 49.35