Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
H1
Hakim 15248
VM0015248Silvermember15248@example.test · +601110015248 · Preferred outlet: OPLUMO Outlet 17
High ValueWeekend
Consent Status
Opted In
Points Balance
1,614
Current loyalty balance
Lifetime Spend
RM 2,019
Across 42 visits
Total Visits
42
Since 2024-09-26
Average Order Value
RM 58
Member AOV
Preferred Outlet
OPLUMO Outlet 17
Most visited location
Last Visit
5d
2026-10-04
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,614 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-10-04 · OPLUMO Outlet 17
Outlet purchase
2026-09-22 · Member activity · RM 43.50
App session
2026-09-10 · OPLUMO Outlet 17
Points credited
2026-08-29 · Member activity · RM 49.30
Win-back campaign delivered
2026-08-17 · OPLUMO Outlet 17
Outlet purchase
2026-08-05 · Member activity · RM 55.10
Points credited
2026-07-24 · OPLUMO Outlet 17
Outlet purchase
2026-07-12 · Member activity · RM 60.90