Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Aiman 15240
VM0015240Goldmember15240@example.test · +601110015240 · Preferred outlet: OPLUMO Outlet 9
High ValueWeekend
Consent Status
Opted In
Points Balance
4,251
Current loyalty balance
Lifetime Spend
RM 5,314
Across 43 visits
Total Visits
43
Since 2024-08-02
Average Order Value
RM 113
Member AOV
Preferred Outlet
OPLUMO Outlet 9
Most visited location
Last Visit
42d
2026-08-28
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
4,251 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-08-28 · OPLUMO Outlet 9
Outlet purchase
2026-08-16 · Member activity · RM 84.75
App session
2026-08-04 · OPLUMO Outlet 9
Points credited
2026-07-23 · Member activity · RM 96.05
Win-back campaign delivered
2026-07-11 · OPLUMO Outlet 9
Outlet purchase
2026-06-29 · Member activity · RM 107.35
Points credited
2026-06-17 · OPLUMO Outlet 9
Outlet purchase
2026-06-05 · Member activity · RM 118.65