Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S1
Siti 15229
VM0015229Goldmember15229@example.test · +601110015229 · Preferred outlet: OPLUMO Outlet 15
New JoinerHigh Value
Consent Status
Opted In
Points Balance
4,688
Current loyalty balance
Lifetime Spend
RM 5,860
Across 33 visits
Total Visits
33
Since 2024-11-09
Average Order Value
RM 172
Member AOV
Preferred Outlet
OPLUMO Outlet 15
Most visited location
Last Visit
123d
2026-06-08
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
4,688 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-06-08 · OPLUMO Outlet 15
Outlet purchase
2026-05-27 · Member activity · RM 129.00
App session
2026-05-15 · OPLUMO Outlet 15
Points credited
2026-05-03 · Member activity · RM 146.20
Win-back campaign delivered
2026-04-21 · OPLUMO Outlet 15
Outlet purchase
2026-04-09 · Member activity · RM 163.40
Points credited
2026-03-28 · OPLUMO Outlet 15
Outlet purchase
2026-03-16 · Member activity · RM 180.60