Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J1
Jason 15226
VM0015226Membermember15226@example.test · +601110015226 · Preferred outlet: OPLUMO Outlet 12
LunchNew Joiner
Consent Status
Opted Out
Points Balance
905
Current loyalty balance
Lifetime Spend
RM 1,132
Across 24 visits
Total Visits
24
Since 2025-07-14
Average Order Value
RM 39
Member AOV
Preferred Outlet
OPLUMO Outlet 12
Most visited location
Last Visit
38d
2026-09-01
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
905 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-01 · OPLUMO Outlet 12
Outlet purchase
2026-08-20 · Member activity · RM 29.25
App session
2026-08-08 · OPLUMO Outlet 12
Points credited
2026-07-27 · Member activity · RM 33.15
Win-back campaign delivered
2026-07-15 · OPLUMO Outlet 12
Outlet purchase
2026-07-03 · Member activity · RM 37.05
Points credited
2026-06-21 · OPLUMO Outlet 12
Outlet purchase
2026-06-09 · Member activity · RM 40.95