Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Aiman 15216
VM0015216Silvermember15216@example.test · +601110015216 · Preferred outlet: OPLUMO Outlet 2
High ValueWeekend
Consent Status
Opted In
Points Balance
1,264
Current loyalty balance
Lifetime Spend
RM 1,580
Across 9 visits
Total Visits
9
Since 2026-02-08
Average Order Value
RM 167
Member AOV
Preferred Outlet
OPLUMO Outlet 2
Most visited location
Last Visit
99d
2026-07-02
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,264 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-07-02 · OPLUMO Outlet 2
Outlet purchase
2026-06-20 · Member activity · RM 125.25
App session
2026-06-08 · OPLUMO Outlet 2
Points credited
2026-05-27 · Member activity · RM 141.95
Win-back campaign delivered
2026-05-15 · OPLUMO Outlet 2
Outlet purchase
2026-05-03 · Member activity · RM 158.65
Points credited
2026-04-21 · OPLUMO Outlet 2
Outlet purchase
2026-04-09 · Member activity · RM 175.35