Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D1
Daniel 15210
VM0015210Membermember15210@example.test · +601110015210 · Preferred outlet: OPLUMO Outlet 13
LunchNew Joiner
Consent Status
Opted In
Points Balance
516
Current loyalty balance
Lifetime Spend
RM 646
Across 17 visits
Total Visits
17
Since 2025-12-24
Average Order Value
RM 46
Member AOV
Preferred Outlet
OPLUMO Outlet 13
Most visited location
Last Visit
1d
2026-10-08
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
516 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-10-08 · OPLUMO Outlet 13
Outlet purchase
2026-09-26 · Member activity · RM 34.50
App session
2026-09-14 · OPLUMO Outlet 13
Points credited
2026-09-02 · Member activity · RM 39.10
Win-back campaign delivered
2026-08-21 · OPLUMO Outlet 13
Outlet purchase
2026-08-09 · Member activity · RM 43.70
Points credited
2026-07-28 · OPLUMO Outlet 13
Outlet purchase
2026-07-16 · Member activity · RM 48.30