Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S1
Siti 15205
VM0015205Membermember15205@example.test · +601110015205 · Preferred outlet: OPLUMO Outlet 8
New JoinerHigh Value
Consent Status
Opted Out
Points Balance
52
Current loyalty balance
Lifetime Spend
RM 65
Across 1 visits
Total Visits
1
Since 2026-06-05
Average Order Value
RM 54
Member AOV
Preferred Outlet
OPLUMO Outlet 8
Most visited location
Last Visit
108d
2026-06-23
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
52 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-06-23 · OPLUMO Outlet 8
Outlet purchase
2026-06-11 · Member activity · RM 40.50
App session
2026-05-30 · OPLUMO Outlet 8
Points credited
2026-05-18 · Member activity · RM 45.90
Win-back campaign delivered
2026-05-06 · OPLUMO Outlet 8
Outlet purchase
2026-04-24 · Member activity · RM 51.30
Points credited
2026-04-12 · OPLUMO Outlet 8
Outlet purchase
2026-03-31 · Member activity · RM 56.70