Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N1
Nurul 15201
VM0015201Membermember15201@example.test · +601110015201 · Preferred outlet: OPLUMO Outlet 4
FamilyDelivery
Consent Status
Opted Out
Points Balance
326
Current loyalty balance
Lifetime Spend
RM 408
Across 9 visits
Total Visits
9
Since 2026-04-29
Average Order Value
RM 40
Member AOV
Preferred Outlet
OPLUMO Outlet 4
Most visited location
Last Visit
19d
2026-09-20
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
326 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-20 · OPLUMO Outlet 4
Outlet purchase
2026-09-08 · Member activity · RM 30.00
App session
2026-08-27 · OPLUMO Outlet 4
Points credited
2026-08-15 · Member activity · RM 34.00
Win-back campaign delivered
2026-08-03 · OPLUMO Outlet 4
Outlet purchase
2026-07-22 · Member activity · RM 38.00
Points credited
2026-07-10 · OPLUMO Outlet 4
Outlet purchase
2026-06-28 · Member activity · RM 42.00