Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N1
Nurul 15189
VM0015189Goldmember15189@example.test · +601110015189 · Preferred outlet: OPLUMO Outlet 9
New JoinerHigh Value
Consent Status
Opted Out
Points Balance
4,622
Current loyalty balance
Lifetime Spend
RM 5,778
Across 37 visits
Total Visits
37
Since 2024-08-20
Average Order Value
RM 139
Member AOV
Preferred Outlet
OPLUMO Outlet 9
Most visited location
Last Visit
132d
2026-05-30
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
4,622 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-30 · OPLUMO Outlet 9
Outlet purchase
2026-05-18 · Member activity · RM 104.25
App session
2026-05-06 · OPLUMO Outlet 9
Points credited
2026-04-24 · Member activity · RM 118.15
Win-back campaign delivered
2026-04-12 · OPLUMO Outlet 9
Outlet purchase
2026-03-31 · Member activity · RM 132.05
Points credited
2026-03-19 · OPLUMO Outlet 9
Outlet purchase
2026-03-07 · Member activity · RM 145.95