Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
M1
Michelle 15179
VM0015179Membermember15179@example.test · +601110015179 · Preferred outlet: OPLUMO Outlet 16
WeekendApp User
Consent Status
Opted Out
Points Balance
453
Current loyalty balance
Lifetime Spend
RM 567
Across 14 visits
Total Visits
14
Since 2026-01-31
Average Order Value
RM 48
Member AOV
Preferred Outlet
OPLUMO Outlet 16
Most visited location
Last Visit
17d
2026-09-22
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
453 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-22 · OPLUMO Outlet 16
Outlet purchase
2026-09-10 · Member activity · RM 36.00
App session
2026-08-29 · OPLUMO Outlet 16
Points credited
2026-08-17 · Member activity · RM 40.80
Win-back campaign delivered
2026-08-05 · OPLUMO Outlet 16
Outlet purchase
2026-07-24 · Member activity · RM 45.60
Points credited
2026-07-12 · OPLUMO Outlet 16
Outlet purchase
2026-06-30 · Member activity · RM 50.40