Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Arun 15160
VM0015160Membermember15160@example.test · +601110015160 · Preferred outlet: OPLUMO Outlet 14
High ValueWeekend
Consent Status
Opted In
Points Balance
873
Current loyalty balance
Lifetime Spend
RM 1,092
Across 8 visits
Total Visits
8
Since 2026-05-05
Average Order Value
RM 138
Member AOV
Preferred Outlet
OPLUMO Outlet 14
Most visited location
Last Visit
31d
2026-09-08
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
873 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-08 · OPLUMO Outlet 14
Outlet purchase
2026-08-27 · Member activity · RM 103.50
App session
2026-08-15 · OPLUMO Outlet 14
Points credited
2026-08-03 · Member activity · RM 117.30
Win-back campaign delivered
2026-07-22 · OPLUMO Outlet 14
Outlet purchase
2026-07-10 · Member activity · RM 131.10
Points credited
2026-06-28 · OPLUMO Outlet 14
Outlet purchase
2026-06-16 · Member activity · RM 144.90