Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Aiman 15156
VM0015156Membermember15156@example.test · +601110015156 · Preferred outlet: OPLUMO Outlet 10
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
378
Current loyalty balance
Lifetime Spend
RM 474
Across 6 visits
Total Visits
6
Since 2026-02-17
Average Order Value
RM 85
Member AOV
Preferred Outlet
OPLUMO Outlet 10
Most visited location
Last Visit
144d
2026-05-18
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
378 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-18 · OPLUMO Outlet 10
Outlet purchase
2026-05-06 · Member activity · RM 63.75
App session
2026-04-24 · OPLUMO Outlet 10
Points credited
2026-04-12 · Member activity · RM 72.25
Win-back campaign delivered
2026-03-31 · OPLUMO Outlet 10
Outlet purchase
2026-03-19 · Member activity · RM 80.75
Points credited
2026-03-07 · OPLUMO Outlet 10
Outlet purchase
2026-02-23 · Member activity · RM 89.25