Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
H1
Hakim 15152
VM0015152Membermember15152@example.test · +601110015152 · Preferred outlet: OPLUMO Outlet 6
High ValueWeekend
Consent Status
Opted In
Points Balance
51
Current loyalty balance
Lifetime Spend
RM 64
Across 1 visits
Total Visits
1
Since 2026-04-30
Average Order Value
RM 65
Member AOV
Preferred Outlet
OPLUMO Outlet 6
Most visited location
Last Visit
144d
2026-05-18
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
51 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-18 · OPLUMO Outlet 6
Outlet purchase
2026-05-06 · Member activity · RM 48.75
App session
2026-04-24 · OPLUMO Outlet 6
Points credited
2026-04-12 · Member activity · RM 55.25
Win-back campaign delivered
2026-03-31 · OPLUMO Outlet 6
Outlet purchase
2026-03-19 · Member activity · RM 61.75
Points credited
2026-03-07 · OPLUMO Outlet 6
Outlet purchase
2026-02-23 · Member activity · RM 68.25