Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S1
Siti 15145
VM0015145Membermember15145@example.test · +601110015145 · Preferred outlet: OPLUMO Outlet 16
FamilyDelivery
Consent Status
Opted In
Points Balance
763
Current loyalty balance
Lifetime Spend
RM 954
Across 23 visits
Total Visits
23
Since 2025-07-06
Average Order Value
RM 44
Member AOV
Preferred Outlet
OPLUMO Outlet 16
Most visited location
Last Visit
64d
2026-08-06
App Status
Installed
OPLUMO App relationship
Member Status
At Risk
Member tier
Membership & rewards
Member member
763 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
CRM NoteConsider win-back offer
Recent activity
Member timeline
Win-back campaign delivered
2026-08-06 · OPLUMO Outlet 16
Outlet purchase
2026-07-25 · Member activity · RM 33.00
App session
2026-07-13 · OPLUMO Outlet 16
Points credited
2026-07-01 · Member activity · RM 37.40
Win-back campaign delivered
2026-06-19 · OPLUMO Outlet 16
Outlet purchase
2026-06-07 · Member activity · RM 41.80
Points credited
2026-05-26 · OPLUMO Outlet 16
Outlet purchase
2026-05-14 · Member activity · RM 46.20