Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D1
Daniel 15138
VM0015138Silvermember15138@example.test · +601110015138 · Preferred outlet: OPLUMO Outlet 9
LunchNew Joiner
Consent Status
Opted Out
Points Balance
982
Current loyalty balance
Lifetime Spend
RM 1,228
Across 32 visits
Total Visits
32
Since 2024-11-20
Average Order Value
RM 46
Member AOV
Preferred Outlet
OPLUMO Outlet 9
Most visited location
Last Visit
130d
2026-06-01
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
982 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-01 · OPLUMO Outlet 9
Outlet purchase
2026-05-20 · Member activity · RM 34.50
App session
2026-05-08 · OPLUMO Outlet 9
Points credited
2026-04-26 · Member activity · RM 39.10
Win-back campaign delivered
2026-04-14 · OPLUMO Outlet 9
Outlet purchase
2026-04-02 · Member activity · RM 43.70
Points credited
2026-03-21 · OPLUMO Outlet 9
Outlet purchase
2026-03-09 · Member activity · RM 48.30