Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S1
Siti 15133
VM0015133Goldmember15133@example.test · +601110015133 · Preferred outlet: OPLUMO Outlet 4
New JoinerHigh Value
Consent Status
Opted In
Points Balance
3,249
Current loyalty balance
Lifetime Spend
RM 4,062
Across 37 visits
Total Visits
37
Since 2024-12-25
Average Order Value
RM 94
Member AOV
Preferred Outlet
OPLUMO Outlet 4
Most visited location
Last Visit
5d
2026-10-04
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
3,249 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-10-04 · OPLUMO Outlet 4
Outlet purchase
2026-09-22 · Member activity · RM 70.50
App session
2026-09-10 · OPLUMO Outlet 4
Points credited
2026-08-29 · Member activity · RM 79.90
Win-back campaign delivered
2026-08-17 · OPLUMO Outlet 4
Outlet purchase
2026-08-05 · Member activity · RM 89.30
Points credited
2026-07-24 · OPLUMO Outlet 4
Outlet purchase
2026-07-12 · Member activity · RM 98.70