Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D1
Daniel 15126
VM0015126Membermember15126@example.test · +601110015126 · Preferred outlet: OPLUMO Outlet 14
App UserFamily
Consent Status
Opted In
Points Balance
76
Current loyalty balance
Lifetime Spend
RM 96
Across 1 visits
Total Visits
1
Since 2026-04-12
Average Order Value
RM 82
Member AOV
Preferred Outlet
OPLUMO Outlet 14
Most visited location
Last Visit
162d
2026-04-30
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
76 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-04-30 · OPLUMO Outlet 14
Outlet purchase
2026-04-18 · Member activity · RM 61.50
App session
2026-04-06 · OPLUMO Outlet 14
Points credited
2026-03-25 · Member activity · RM 69.70
Win-back campaign delivered
2026-03-13 · OPLUMO Outlet 14
Outlet purchase
2026-03-01 · Member activity · RM 77.90
Points credited
2026-02-17 · OPLUMO Outlet 14
Outlet purchase
2026-02-05 · Member activity · RM 86.10