Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N1
Nurul 15117
VM0015117Silvermember15117@example.test · +601110015117 · Preferred outlet: OPLUMO Outlet 5
New JoinerHigh Value
Consent Status
Opted In
Points Balance
1,857
Current loyalty balance
Lifetime Spend
RM 2,322
Across 23 visits
Total Visits
23
Since 2025-04-08
Average Order Value
RM 100
Member AOV
Preferred Outlet
OPLUMO Outlet 5
Most visited location
Last Visit
153d
2026-05-09
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,857 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-09 · OPLUMO Outlet 5
Outlet purchase
2026-04-27 · Member activity · RM 75.00
App session
2026-04-15 · OPLUMO Outlet 5
Points credited
2026-04-03 · Member activity · RM 85.00
Win-back campaign delivered
2026-03-22 · OPLUMO Outlet 5
Outlet purchase
2026-03-10 · Member activity · RM 95.00
Points credited
2026-02-26 · OPLUMO Outlet 5
Outlet purchase
2026-02-14 · Member activity · RM 105.00