Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N1
Nurul 15105
VM0015105Membermember15105@example.test · +601110015105 · Preferred outlet: OPLUMO Outlet 10
FamilyDelivery
Consent Status
Opted Out
Points Balance
782
Current loyalty balance
Lifetime Spend
RM 978
Across 8 visits
Total Visits
8
Since 2026-02-01
Average Order Value
RM 117
Member AOV
Preferred Outlet
OPLUMO Outlet 10
Most visited location
Last Visit
124d
2026-06-07
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
782 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-07 · OPLUMO Outlet 10
Outlet purchase
2026-05-26 · Member activity · RM 87.75
App session
2026-05-14 · OPLUMO Outlet 10
Points credited
2026-05-02 · Member activity · RM 99.45
Win-back campaign delivered
2026-04-20 · OPLUMO Outlet 10
Outlet purchase
2026-04-08 · Member activity · RM 111.15
Points credited
2026-03-27 · OPLUMO Outlet 10
Outlet purchase
2026-03-15 · Member activity · RM 122.85