Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J1
Jason 15094
VM0015094Silvermember15094@example.test · +601110015094 · Preferred outlet: OPLUMO Outlet 16
App UserFamily
Consent Status
Opted Out
Points Balance
1,609
Current loyalty balance
Lifetime Spend
RM 2,012
Across 37 visits
Total Visits
37
Since 2024-09-15
Average Order Value
RM 52
Member AOV
Preferred Outlet
OPLUMO Outlet 16
Most visited location
Last Visit
106d
2026-06-25
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,609 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-06-25 · OPLUMO Outlet 16
Outlet purchase
2026-06-13 · Member activity · RM 39.00
App session
2026-06-01 · OPLUMO Outlet 16
Points credited
2026-05-20 · Member activity · RM 44.20
Win-back campaign delivered
2026-05-08 · OPLUMO Outlet 16
Outlet purchase
2026-04-26 · Member activity · RM 49.40
Points credited
2026-04-14 · OPLUMO Outlet 16
Outlet purchase
2026-04-02 · Member activity · RM 54.60