Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D1
Daniel 15090
VM0015090Goldmember15090@example.test · +601110015090 · Preferred outlet: OPLUMO Outlet 12
LunchNew Joiner
Consent Status
Opted In
Points Balance
2,497
Current loyalty balance
Lifetime Spend
RM 3,121
Across 32 visits
Total Visits
32
Since 2025-03-22
Average Order Value
RM 86
Member AOV
Preferred Outlet
OPLUMO Outlet 12
Most visited location
Last Visit
8d
2026-10-01
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
2,497 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-10-01 · OPLUMO Outlet 12
Outlet purchase
2026-09-19 · Member activity · RM 64.50
App session
2026-09-07 · OPLUMO Outlet 12
Points credited
2026-08-26 · Member activity · RM 73.10
Win-back campaign delivered
2026-08-14 · OPLUMO Outlet 12
Outlet purchase
2026-08-02 · Member activity · RM 81.70
Points credited
2026-07-21 · OPLUMO Outlet 12
Outlet purchase
2026-07-09 · Member activity · RM 90.30