Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Aiman 15072
VM0015072Silvermember15072@example.test · +601110015072 · Preferred outlet: OPLUMO Outlet 11
High ValueWeekend
Consent Status
Opted In
Points Balance
1,876
Current loyalty balance
Lifetime Spend
RM 2,346
Across 29 visits
Total Visits
29
Since 2025-04-22
Average Order Value
RM 70
Member AOV
Preferred Outlet
OPLUMO Outlet 11
Most visited location
Last Visit
31d
2026-09-08
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,876 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-08 · OPLUMO Outlet 11
Outlet purchase
2026-08-27 · Member activity · RM 52.50
App session
2026-08-15 · OPLUMO Outlet 11
Points credited
2026-08-03 · Member activity · RM 59.50
Win-back campaign delivered
2026-07-22 · OPLUMO Outlet 11
Outlet purchase
2026-07-10 · Member activity · RM 66.50
Points credited
2026-06-28 · OPLUMO Outlet 11
Outlet purchase
2026-06-16 · Member activity · RM 73.50