Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
WJ
Wei Jian 15062
VM0015062Silvermember15062@example.test · +601110015062 · Preferred outlet: OPLUMO Outlet 1
App UserFamily
Consent Status
Opted In
Points Balance
1,140
Current loyalty balance
Lifetime Spend
RM 1,426
Across 15 visits
Total Visits
15
Since 2026-01-20
Average Order Value
RM 83
Member AOV
Preferred Outlet
OPLUMO Outlet 1
Most visited location
Last Visit
10d
2026-09-29
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,140 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-29 · OPLUMO Outlet 1
Outlet purchase
2026-09-17 · Member activity · RM 62.25
App session
2026-09-05 · OPLUMO Outlet 1
Points credited
2026-08-24 · Member activity · RM 70.55
Win-back campaign delivered
2026-08-12 · OPLUMO Outlet 1
Outlet purchase
2026-07-31 · Member activity · RM 78.85
Points credited
2026-07-19 · OPLUMO Outlet 1
Outlet purchase
2026-07-07 · Member activity · RM 87.15