Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N1
Nurul 15033
VM0015033Membermember15033@example.test · +601110015033 · Preferred outlet: OPLUMO Outlet 6
FamilyDelivery
Consent Status
Opted In
Points Balance
736
Current loyalty balance
Lifetime Spend
RM 920
Across 21 visits
Total Visits
21
Since 2025-10-03
Average Order Value
RM 41
Member AOV
Preferred Outlet
OPLUMO Outlet 6
Most visited location
Last Visit
11d
2026-09-28
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
736 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-28 · OPLUMO Outlet 6
Outlet purchase
2026-09-16 · Member activity · RM 30.75
App session
2026-09-04 · OPLUMO Outlet 6
Points credited
2026-08-23 · Member activity · RM 34.85
Win-back campaign delivered
2026-08-11 · OPLUMO Outlet 6
Outlet purchase
2026-07-30 · Member activity · RM 38.95
Points credited
2026-07-18 · OPLUMO Outlet 6
Outlet purchase
2026-07-06 · Member activity · RM 43.05