Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
ML
Mei Ling 15027
VM0015027Goldmember15027@example.test · +601110015027 · Preferred outlet: OPLUMO Outlet 17
WeekendApp User
Consent Status
Opted In
Points Balance
2,482
Current loyalty balance
Lifetime Spend
RM 3,104
Across 43 visits
Total Visits
43
Since 2024-09-04
Average Order Value
RM 88
Member AOV
Preferred Outlet
OPLUMO Outlet 17
Most visited location
Last Visit
9d
2026-09-30
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
2,482 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-30 · OPLUMO Outlet 17
Outlet purchase
2026-09-18 · Member activity · RM 66.00
App session
2026-09-06 · OPLUMO Outlet 17
Points credited
2026-08-25 · Member activity · RM 74.80
Win-back campaign delivered
2026-08-13 · OPLUMO Outlet 17
Outlet purchase
2026-08-01 · Member activity · RM 83.60
Points credited
2026-07-20 · OPLUMO Outlet 17
Outlet purchase
2026-07-08 · Member activity · RM 92.40