Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N1
Nurul 15021
VM0015021Silvermember15021@example.test · +601110015021 · Preferred outlet: OPLUMO Outlet 11
New JoinerHigh Value
Consent Status
Opted In
Points Balance
1,270
Current loyalty balance
Lifetime Spend
RM 1,589
Across 23 visits
Total Visits
23
Since 2025-08-07
Average Order Value
RM 58
Member AOV
Preferred Outlet
OPLUMO Outlet 11
Most visited location
Last Visit
32d
2026-09-07
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,270 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-07 · OPLUMO Outlet 11
Outlet purchase
2026-08-26 · Member activity · RM 43.50
App session
2026-08-14 · OPLUMO Outlet 11
Points credited
2026-08-02 · Member activity · RM 49.30
Win-back campaign delivered
2026-07-21 · OPLUMO Outlet 11
Outlet purchase
2026-07-09 · Member activity · RM 55.10
Points credited
2026-06-27 · OPLUMO Outlet 11
Outlet purchase
2026-06-15 · Member activity · RM 60.90