Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Arun 15016
VM0015016Goldmember15016@example.test · +601110015016 · Preferred outlet: OPLUMO Outlet 6
High ValueWeekend
Consent Status
Opted In
Points Balance
3,236
Current loyalty balance
Lifetime Spend
RM 4,045
Across 25 visits
Total Visits
25
Since 2025-07-09
Average Order Value
RM 170
Member AOV
Preferred Outlet
OPLUMO Outlet 6
Most visited location
Last Visit
25d
2026-09-14
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
3,236 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-14 · OPLUMO Outlet 6
Outlet purchase
2026-09-02 · Member activity · RM 127.50
App session
2026-08-21 · OPLUMO Outlet 6
Points credited
2026-08-09 · Member activity · RM 144.50
Win-back campaign delivered
2026-07-28 · OPLUMO Outlet 6
Outlet purchase
2026-07-16 · Member activity · RM 161.50
Points credited
2026-07-04 · OPLUMO Outlet 6
Outlet purchase
2026-06-22 · Member activity · RM 178.50