Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J1
Jason 15010
VM0015010Membermember15010@example.test · +601110015010 · Preferred outlet: OPLUMO Outlet 17
LunchNew Joiner
Consent Status
Opted In
Points Balance
690
Current loyalty balance
Lifetime Spend
RM 863
Across 10 visits
Total Visits
10
Since 2025-11-23
Average Order Value
RM 101
Member AOV
Preferred Outlet
OPLUMO Outlet 17
Most visited location
Last Visit
158d
2026-05-04
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
690 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-04 · OPLUMO Outlet 17
Outlet purchase
2026-04-22 · Member activity · RM 75.75
App session
2026-04-10 · OPLUMO Outlet 17
Points credited
2026-03-29 · Member activity · RM 85.85
Win-back campaign delivered
2026-03-17 · OPLUMO Outlet 17
Outlet purchase
2026-03-05 · Member activity · RM 95.95
Points credited
2026-02-21 · OPLUMO Outlet 17
Outlet purchase
2026-02-09 · Member activity · RM 106.05