Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S1
Siti 15001
VM0015001Membermember15001@example.test · +601110015001 · Preferred outlet: OPLUMO Outlet 8
FamilyDelivery
Consent Status
Opted In
Points Balance
553
Current loyalty balance
Lifetime Spend
RM 692
Across 9 visits
Total Visits
9
Since 2026-02-03
Average Order Value
RM 77
Member AOV
Preferred Outlet
OPLUMO Outlet 8
Most visited location
Last Visit
104d
2026-06-27
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
553 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-06-27 · OPLUMO Outlet 8
Outlet purchase
2026-06-15 · Member activity · RM 57.75
App session
2026-06-03 · OPLUMO Outlet 8
Points credited
2026-05-22 · Member activity · RM 65.45
Win-back campaign delivered
2026-05-10 · OPLUMO Outlet 8
Outlet purchase
2026-04-28 · Member activity · RM 73.15
Points credited
2026-04-16 · OPLUMO Outlet 8
Outlet purchase
2026-04-04 · Member activity · RM 80.85