Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
M0
Michelle 01499
VM0001499Membermember1499@example.test · +601110001499 · Preferred outlet: OPLUMO Outlet 4
WeekendApp User
Consent Status
Opted In
Points Balance
296
Current loyalty balance
Lifetime Spend
RM 371
Across 4 visits
Total Visits
4
Since 2026-04-23
Average Order Value
RM 102
Member AOV
Preferred Outlet
OPLUMO Outlet 4
Most visited location
Last Visit
115d
2026-06-16
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
296 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-06-16 · OPLUMO Outlet 4
Outlet purchase
2026-06-04 · Member activity · RM 76.50
App session
2026-05-23 · OPLUMO Outlet 4
Points credited
2026-05-11 · Member activity · RM 86.70
Win-back campaign delivered
2026-04-29 · OPLUMO Outlet 4
Outlet purchase
2026-04-17 · Member activity · RM 96.90
Points credited
2026-04-05 · OPLUMO Outlet 4
Outlet purchase
2026-03-24 · Member activity · RM 107.10