Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
ML
Mei Ling 14979
VM0014979Membermember14979@example.test · +601110014979 · Preferred outlet: OPLUMO Outlet 3
WeekendApp User
Consent Status
Opted In
Points Balance
443
Current loyalty balance
Lifetime Spend
RM 554
Across 6 visits
Total Visits
6
Since 2026-05-12
Average Order Value
RM 110
Member AOV
Preferred Outlet
OPLUMO Outlet 3
Most visited location
Last Visit
60d
2026-08-10
App Status
Installed
OPLUMO App relationship
Member Status
At Risk
Member tier
Membership & rewards
Member member
443 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
CRM NoteConsider win-back offer
Recent activity
Member timeline
Win-back campaign delivered
2026-08-10 · OPLUMO Outlet 3
Outlet purchase
2026-07-29 · Member activity · RM 82.50
App session
2026-07-17 · OPLUMO Outlet 3
Points credited
2026-07-05 · Member activity · RM 93.50
Win-back campaign delivered
2026-06-23 · OPLUMO Outlet 3
Outlet purchase
2026-06-11 · Member activity · RM 104.50
Points credited
2026-05-30 · OPLUMO Outlet 3
Outlet purchase
2026-05-18 · Member activity · RM 115.50