Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S1
Siti 14977
VM0014977Silvermember14977@example.test · +601110014977 · Preferred outlet: OPLUMO Outlet 1
FamilyDelivery
Consent Status
Opted In
Points Balance
2,325
Current loyalty balance
Lifetime Spend
RM 2,907
Across 27 visits
Total Visits
27
Since 2025-05-23
Average Order Value
RM 130
Member AOV
Preferred Outlet
OPLUMO Outlet 1
Most visited location
Last Visit
36d
2026-09-03
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
2,325 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-03 · OPLUMO Outlet 1
Outlet purchase
2026-08-22 · Member activity · RM 97.50
App session
2026-08-10 · OPLUMO Outlet 1
Points credited
2026-07-29 · Member activity · RM 110.50
Win-back campaign delivered
2026-07-17 · OPLUMO Outlet 1
Outlet purchase
2026-07-05 · Member activity · RM 123.50
Points credited
2026-06-23 · OPLUMO Outlet 1
Outlet purchase
2026-06-11 · Member activity · RM 136.50